Welcome back to another Consultant Proficiency Resources postings on the Art of Communication. This week's CPR explores EQ and the implementation of building one's EQ/EI. Today, CPR reinforces the core competencies, followed by practical action steps. Let's first review some reasons to build your EQ/EI.
The rationale for constructing one's EQ/EI includes the following:
Wanting to succeed in a leadership role
Trying to fit in with a new organization or new team
Attempting to branch out of your network and make new friends or contacts
Starting a new business and wanting to improve your customer service,
It is understanding one's self whereby interacting on a deeper level.
Emotional Intelligence has three core capacities: self-reflection, self-soothing, and empathy. While self-reflection is the ability to identify with various thoughts and sensations, self-soothing helps us enjoy positive support and empathy. Empathy is appreciating someone else's perspective. This week is all about practicing our EQ/EQ.
Self-reflection allows you to reflect and observe yourself. Reflection helps you make conscious choices. As you acknowledge your power, you realize you have a choice in your actions. If self-reflection is lacking, check which of the below applies:
Have difficulty learning from experiences.
Commonly make victim-based statements.
Display reactionary behavior.
Have difficulty understanding that we choose our response in any given situation.
Have limited ability to self-correct.
Have difficulty reflecting on how we co-created the outcome.
Have difficulty solving problems.
If self-soothing is lacking, the below may occur. Document what applies to you:
Hear or accept negative information.
Deny things that are true or blame others.
Get upset in ways that cause us to feel undervalued or dismissed.
If empathy is lacking, a document which of the below applies:
They are becoming isolated and out of touch.
I am not feeling honored or acknowledged.
Believing we don’t count.
They are becoming disconnected.
To enhance self-awareness, the VeryWellMind 2022 article provides the following steps:
Ask for constructive feedback.
Keep a journal
Learn new skills
Pay attention to your thoughts and emotions.
Pursue your passions
Reflect on your experiences.
Use positive self-talk
Work on building a growth mindset.
Be sure to stay tuned for the upcoming exercises!!! As a reminder, to effect change, you must do 1% of the work daily.